Frequently Asked Questions
Find answers to common questions about your icon-X experience
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting support.
Do you ship internationally?
Yes, icon-X ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my icon-X apparel?
To maintain the quality of your garments, we recommend washing in cold water and hanging to dry, or following the specific care label instructions.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.
What should I do if I receive a damaged item?
Please contact our support team immediately with your order number and a photo of the damage so we can arrange a free replacement.